Refund Policy

Refund Policy

 

1. Real Money Gaming:

a. Rumbaaji is a Real Money Rummy Game App. By participating in real money gaming, users acknowledge and accept the inherent risks associated with such activities.

b. Players understand and agree that Rummybaaji does not offer refunds if a player loses a round or incurs financial losses while using the app.

 

Refund Settlement Tenure:

a. If applicable, any approved refund request will be processed and settled within 3 to 7 working days from the date the request is successfully submitted and verified.

b. Refunds will be processed via the same payment method used by the player for the original transaction.

 

2. Download and Installation:

a. Players are required to download the Rummybaaji App APK exclusively from the official Rummybaaji.com website. The app is not available on Google Playstore.

b. Any unauthorized or third-party versions of the Rummybaaji App are not supported, and FNL MEDIA PRIVATE LIMITED holds no responsibility for issues arising from their use.

 

3. No Refunds for Losses:

a. Rummybaaji does not provide refunds for any financial losses incurred by players during their use of the app.

 

4. Customer Support:

a. For any inquiries or concerns regarding financial transactions or account issues, players can contact our customer support team at  fnlmedia81@gmail.com

b. Our support team will assist players in resolving technical issues and addressing account-related concerns, but this does not imply or guarantee a refund for losses.

 

5. Dispute Resolution:

a. In the event of a dispute or disagreement regarding financial transactions or account balances, players are encouraged to contact our customer support team to seek resolution.

b. Any disputes that cannot be resolved through customer support will be subject to further investigation by FNL MEDIA PRIVATE LIMITED.

 

6. Changes to Refund Policy:

a. FNL MEDIA PRIVATE LIMITED reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately and will be communicated through our website or app.

 

7. Contact Us:

For any questions or concerns regarding this Refund Policy, please contact us at  fnlmedia81@gmail.com